AirMatrix Inc. ("AirMatrix", "we", "us") created this Privacy Policy ("Privacy Policy") in order to set out how we collect, use, and disclose personal information through our web platform (the "Platform") and our websites, including through our provision and your use of the Platform and our websites ("Websites"). Our Website provides certain informative and marketing information, and may subsequently be used to provide certain platform services related to information collected from the Platform("Platform").
The privacy of our end users ("End Users") is of great importance to us. By using the Platform in any manner, you acknowledge that you accept the practices and policies outlined in this Privacy Policy and you hereby consent to the collection, use and disclosure of your Personal Information in accordance with this Privacy Policy.
This Privacy Policy covers our collection, use and disclosure of information relating to identifiable individuals ("Personal Information").
This Privacy Policy does not apply to the practices of Subscribers. Subscribers are responsible for maintaining their own privacy policies governing the collection, use and disclosure of Personal Information.
3.1. Basic Account Information
In order to use the Platform and Service, End Users must submit their email address. We may limit use of the Platform to email addresses which match those provided by Subscribers. When you register for the Platform or create an End User account, We may collect your name, email address, business phone number and business address, and avatar/profile photo ("Account Information"). This information is entered directly by you into the Platform or Service (if applicable).
3.2. Information collected through the App
When you use our Platform, we use automatic data collection technologies (which may prompt you to take certain actions) to collect limited diagnostic and technical information about your use of the Platform and Third Party Drone Technologies, such as your location at the time of such usage (together, "Platform Usage Data"). The Platform also records information collected through the Third Party Technologies, but this information should not consist of Personal Information and accordingly is not subject to the terms of this policy.
3.3. Website Visitors
As you visit or browse the Website, we collect information about the device and browser you use, your network connection, your IP address, and information about the cookies installed on your device. This information is logged to help diagnose technical problems for analytics and for quality control purposes. We also collect Personal Information submitted by any visitor to our Website through messaging features we make available on our Website and use such information for the purpose of responding to your requests.
3.4. Platform Users
When subscribed for, End Users may be able to use the Platform. When you use the Platform, in addition to the information collected under section 3.1, we also use automatic data collection technologies (which may prompt you to take certain actions) to collect information about your use of the Platform. You may communicate with us through the Platform, and those communications will also consist of Personal Information.
3.5. LAANC Data
In this section, "FAA" means the Federal Aviation Administration; "LAANC" means the Low Altitude Authorization and Notification Capability developed by the FAA; and "LAANC Data" means the information entered into the Platform by Subscriber that AirMatrix either sends to the FAA or receives from the FAA, for the purpose of processing or managing LAANC authorizations for Subscriber. LAANC Data includes: (a) Personally Identifiable Information (PII) data that is collected, handled, shared, or stored, for the purpose of processing or managing LAANC authorizations (e.g., the operator's first name, last name, phone number, and email address); and (b) All non-PII data collected, handled, shared, or stored, for the purpose of processing and managing LAANC authorizations (e.g., start date, time, and duration of the operation; maximum altitude; geometry airspace class(es); submission reference code; safety justification for non-auto-authorized operation; and aircraft registration number used to obtain an authorization from the FAA).
AirMatrix collects LAANC Data from Users in the course of providing the Services and uses LAANC Data for the purpose of providing the Services through the Platform to its End Users, and includes without limitation the following non-exhaustive list of uses:
3.6 Platform Users
We require authentication and authorization in order to process Account access. As such, we use cookies throughout the Platform Services to authenticate users.
A cookie is a small amount of data, which may include a unique identifier. Cookies are sent to your browser from a website and stored on your device. We assign a different cookie to each device that accesses our Website.
We use cookies to recognize devices and provide a personalized experience on Our Platform, or otherwise through the Platform. In particular, we use session cookies containing encrypted information to allow the system to uniquely identify you while you are logged in. This information allows us to process your online transactions and requests. Session cookies help us make sure you are who you say you are after you've logged in and are required in order to use the Platform.
4.1 We use the Account Information to:
We process, access and store data, including Personal Information, on servers located in the United States. We also transfer Diagnostic Information to End User's Subscribers.
By submitting Personal Information or otherwise using the Services, you agree to this transfer, storing or processing of your Personal Information in Canada and the United States. You acknowledge and agree that your Personal Information may be accessible to law enforcement and governmental agencies in the U.S. under lawful access regimes or court order.
6.1. Processing of data on behalf of Subscribers
As a service provider to organisations, we collect, analyze and disclose Platform Usage Data of individual Users to our Subscribers. In this role, we are a data processor, processing data upon instruction from Subscribers. This Platform Usage Data is shared only with the relevant Subscriber.
6.2. Information collected through the App
We may from time to time employ third parties to perform tasks on our behalf and we may need to share Account Information and other Personal Information with them to provide certain services. Unless we tell you differently, such third parties do not have any right to use the Personal Information we share with them beyond what is necessary for them to provide the tasks and services on our behalf.
6.3. Website Visitors
If our business (or substantially all of our assets) are acquired by a third party, or if we go out of business, enter bankruptcy, or go through some other change of control, Personal Information may be made available or otherwise transferred to the new controlling entity, where permitted under applicable law.
6.4. Platform Users
If we need to use or disclose any Personal Information in a way not identified in this Privacy Policy, we will notify you and/or obtain consent as required under applicable privacy laws.
6.5. LAANC Data
We may disclose your Personal Information to third parties without your consent if we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with our rights or property, other End Users, or anyone else that could be harmed by such activities.
We will keep your Personal Information for as long as it remains necessary for the identified purpose or as required by law, which may extend beyond the termination of our relationship with you. We may retain certain data as necessary to prevent fraud or future abuse, or for legitimate business purposes, such as analysis of aggregated, non-personally-identifiable data, account recovery, or if required by law.
All retained Personal Information will remain subject to the terms of this Privacy Policy. LAANC Data will be retained indefinitely, or until destroyed by the Operator.
You have the right to access the Personal Information we hold about you in order to verify the Personal Information we have collected in respect to you and to have a general account of our uses of that information. Upon receipt of your written request, we will provide you with a copy of your Personal Information.
Any LAANC Data created by an operator may be destroyed by that operator through Palladium through the "delete" functionality. In the event this fails, the operator may contact AirMatrix by email to contact@airmatrix.ca to request their data is deleted, after which AirMatrix will manually delete the data.
You have the right to access the Personal Information we hold about you in order to verify the Personal Information we have collected in respect to you and to have a general account of our uses of that information. Upon receipt of your written request, we will provide you with a copy of your Personal Information.
Any LAANC Data created by an operator may be destroyed by that operator through Palladium through the "delete" functionality. In the event this fails, the operator may contact AirMatrix by email to contact@airmatrix.ca to request their data is deleted, after which AirMatrix will manually delete the data.
This section provides additional details about the Personal Information we collect about California consumers and the rights afforded to them under the California Consumer Privacy Act (the CCPA).
Subject to certain limitations, the CCPA provides California consumers the right to request to know more details about the categories or specific pieces of Personal Information we collect about them, to delete their Personal Information, to opt out of any "sales" of Personal Information that may be occurring, and to not be discriminated against for exercising these rights.
We may amend this Privacy Policy from time to time. Use of Personal Information we collect is subject to the Privacy Policy in effect at the time such information is collected, used or disclosed. If we make material changes or changes in the way we use Personal Information, we will notify you by posting an announcement on our Website or Platform or sending you an email prior to the change becoming effective.
Questions regarding this Privacy Policy, our privacy practices or your Personal Information should be directed to our Privacy Officer:
